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5 Global Technologies That Blacked Out Like Google Did Recently



blacked out

The Internet has become an essential part of our lives. The world has around 4.5 billion people who use the Internet. It has made communication incredibly convenient and faster. Social media websites are one of the great examples where a large number of people communicate with each other. Apart from that, the Internet has also become an essential tool for professionals.

Through tremendous opportunities provided by the Internet, Businesses can reach out to millions of customers quickly. Businesses and individuals can schedule online meetings too. Hence, the Global population is helpless when a blacked out happens to these platforms and other vital services we use. 

Recent Google Outage

One such blackout happened on December 14, 2020, when Google’s services like YouTube, Gmail, and Google Meet blacked out for the majority of users. Many ongoing meetings on Google meet failed, and the users were logged out of their account.

This outage lasted for approximately 47 minutes before technicians at Google were able to fix it. Google also apologized for the inconvenience and took follow-up review steps to ensure that the outage doesn’t happen in the future.

The blackout got considerable attention from Internet users across the world. It also made us think about our dependence on technology and how technological blackouts today can affect millions of people. Moreover, many of the software used in the offices require the use of an internet connection. Collaborating and working is the future of the work economy.

Even simple applications like spreadsheets and Google Docs also need an internet connection for collaboration. These technical outages force us to think of how it can influence world businesses and result in a loss of millions of dollars.

Blackouts in the services are common, yet they compromise not everyone. Giant companies like Google have many servers to serve their users. Hence, it reduces the risk of a worldwide blackout. However, the recent swoon of Google’s services is not the only technological blackout we have faced.

Here are some of the technologies that happened and gained the attention of the whole world.

1. Google Cloud Outage In July 2018

Like the recent Google blackout on December 14 December 2020, Google also faced a Google Cloud outage in July of 2018. Many services like Spotify, Snapchat, Discord rely on Google cloud services to function. Hence, all of these services can be affected if there is an outage in the Google cloud services.

Stack driver, Diag Flow, Google app engine, and Global Load balancers were involved in this outage. This outage lasted for about 50 minutes and put many companies using google services in a state of panic. Additionally, about 87% of the users were affected due to this outage in Google cloud. It was caused by a bug in Google’s new security feature and was quickly fixed by Google.

2. Microsoft Azure Outage In June 2018

Microsoft Azure is another popular cloud service available in the market. Along with a majority of fortune 500 companies, many government departments, retail, financial services, health care, and research centers rely on Microsoft Azure.

A large chunk of capital 500 companies also rely on Microsoft Azure cloud services. However, it faced an outage in June 2018 in Ireland due to an increase in temperature to 18 degrees Celsius in the region. The blackout was as long as 11 hours and affected many North European countries. It also gained a lot of attention from many users due to its vast customer base. It mainly affected MS Office 365 and Microsoft Azure’s customers. 

3. AWS Outage In March 2018

Amazon provides a lot of services, and it also has seen many blackouts. In March of 2018, the hosting service of Amazon blacked out and affected many benefits that are relying on Amazon Web Services at the eastern servers in Virginia.

A power outage in the region caused the servers to blackout and affected many customers who relied on Amazon web services. Its voice assistant service, Alexa, was also down due to this outage. The company faced 6-hour outages in the same year in May due to software problems.

4. AWS Outage In February 2017

Another infamous AWS blackout happened in 2017. Amazon web services faced a massive outage in February of 2017. Similar to Google, many apps relying on Amazon web services to store their data and function properly. These apps include Quora, Coursera, Slack, Docker, Medium, and Expedia. Due to an outage in the Amazon web services (AWS), many of these applications faced some problems. 

This outage lasted for four hours and cost the S&P 500 company a massive $150 Million loss. However, many other small businesses rely on Amazon web services, as well. So, the actual estimate of the loss is much higher. The cause of this outage was a mistyped command that removed more servers than intended. The company apologized to its customers and ensured that they would learn from this event to avoid future occurrences.

5. Microsoft Office Outage In January 2016

Apart from Azure. MS Office is another popular product of Microsoft, used by people all around the world. MS Office blacked out on January 18, 2016, when some people could not open their cloud-based email account for many days. 

According to Microsoft, the reason behind this blackout was a buggy software update in their system. However, Microsoft took a few attempts before fixing the outage. Hence, the problem remained there for users of Microsoft office for more than a week. Later it was fixed with an apology from Microsoft.


Technological blackouts are common in the contemporary world. Many popular cloud-based services also face outages, leading to disruption in the normal flow of the work for customers. These outages may last from a few hours to as long as a week and even more in rare cases. Hence, it is essential for us as Individual customers to back up our data on the safe side.

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Best KYC Solutions: Having a Look at eKYC and Video KYC



To prevent and protect from frauds, businesses are using know your customer KYC solutions. KYC is the procedure of verifying a person’s data as needed by a business. The type of verification depends on the requirement of businesses. 

Types of Verifications by KYC Solutions

Below is the type of verifications performed by KYC solutions.

Facial Recognition

The verification of the facial biometrics of a customer is known as facial recognition. The facial features and characters are matched between the given two data sets. It is just like a smartphone unlocking, where a user opens his phone screen by just showing a face to the front camera. The use of facial biometrics is rising over time, it has replaced fingerprint biometric systems. It also complies with the social distancing protocols by giving touchless verification results. Unlike an eye scanner, there is also no need to have a particular camera or special light. Facial recognition is the most reliable and secure approach when it comes to identity verification.

Document Verification

The originality and the information on the documents are verified and validated respectively in the document verification process. The authenticity of the document is checked by examining and analyzing the special features of the paper. The original papers have some characteristics that make them different from fake ones. Fraudsters use fake, false, and illegitimate documents to bypass the document verification system. As the KYC software is AI-powered, it can spot all types of fraudulent attempts easily. 

Documents undergo multiple checks before being verified. When a document is verified the details are extracted from it. Those details are extracted that can help in the verification of a customer like a name, date of birth e.t.c. For extracting information KYC checks has character recognition technology i.e. OCR. It has the capability of extracting data from all types and scripts of fonts and writing styles. It just needs an ordinary image of the document for data extraction. 

Address Verification

The validation of the address data given by the customer with information on the document is called address verification. It is confirmed that the address really belongs to the customer who is claiming. Also, the address actually exists on the map and is not fake. 

Address verification is very useful when it comes to delivery and shipping companies. They have suffered huge losses due to returned and failed deliveries. The proper and standardized address helps in the accurate and timely delivery of parcels. The time that was first lost on understanding falsely given addresses can now be reduced to a negligible level.

Age Verification

Some businesses need their customers to fall within an age limit. For this, age verification is used that checks the age of a customer. Online pharmacies use the age verification solution the most. The age is confirmed by analyzing the current date and date of birth.

Methods of Performing KYC


It is also known as online know your customer solution. The verification is done by the AI-powered software in this method. The mode of verification is online and remote. The customer just has to upload his face picture and identity document. After taking data from the user, the above verifications are performed.

Video KYC

This verification is performed by a human expert (KYC expert) over a video call. This is also known as video interview KYC, the customer has a live interaction. The expert reviews the document and facial biometrics through a video camera.

He might ask questions from the customer to verify the live presence of the customer. Spoof attacks and deep fakes can be spotted by the AI behind the live video. It alarms the human expert that the video is a fake

Summing It Up

Both the above KYC solutions are reliable and adaptable for businesses. E-KYC is a more evolved technology while video KYC is an extended one. The levels of security are high in video KYC also the customer interaction is better. Video KYC has also the facility of verification proof that can be used in the future. Customer engagement is improved and much enhanced in video KYC. 

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Tips to Protect Your System From Cyber Attacks




Protect Your System From Cyber Attacks

Cyber attacks on websites, businesses and universities are increasing with time. In 2021, it is required to take major steps to prevent all types of cyber attacks. A small hack on your system can make a huge impact on your business. 

We heard many businesses have to close their work due to cyber attacks. Many US universities have got cyber attacks on their research division. Also, cyber attacks on Corona vaccination research is a common thing nowadays. Staff training, timely updation of softwares, using quality VPN services like NordVPN for privacy protection, data backup and strong passwords are some of the ways to increase security of the system. Here we will give you the top tips for preventing cyber attacks.

Update software and tools

All software give updates for specific reasons like better security, bug removals, better user experience and more. Systems with old or expired versions of software can get more cyber attacks then totally updated systems. Cyber criminals can easily find weaknesses in old versions of software they use. You can do notification on for all the software updates.

Login of employees

When you are in business then make a security system so that each employee has its own login and passwords. Do not make a single login password for the whole team. If you use a single login then there are more chances that these details can be leaked. Also, you can not find due to whose mistake this all things happen. Also, all employees will blame one another if any mistakes happen. If all employees have their separate details then he or she will not disclose it to any third party. You can also monitor all logins with your system.

Installation of Firewall

Using Firewall is one of the most effective ways of securing a system. Firewall will detect any attacks by force on your system. So always check that your Firewall should be on.

Wifi Security

Wifi is the most preferred way to hack the whole system by cyber criminals. Nowadays, working from home and working remotely, these both terms are trending. Most of the businesses give work to their employees remotely. If your employees use public wifi to work remotely  then it can be dangerous for your system.

The best way to protect your system while using public wifi is Double VPN. It is impossible to hack the system that uses double VPN as in this system data transfer happens with two VPN servers. Normal VPN is also useful for data protection.But, the Double VPN will give more protection to your data.

Data backup

Are you ready for cyber attacks on your business system? Be prepared before you lose all the data. Get help from a good IT security company and do arrangements for daily backup of your business data. So, after making all protections, if anything happens then you can find yourself safe with back up of all the data. You can get a big loss of money if you lose all the data and you have no backup.

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Learning management system: All you need to know about.



Employee learning must be a continuous priority for organizational leaders to maintain a more educated and efficient workforce.

This goal can be achieved by selecting the appropriate learning management system (LMS). The LMS can be installed as a stand-alone application on the company’s server or as a cloud-based platform hosted by the software company.

The simplest LMS has a core functional platform that allows administrators to upload learning content, deliver lessons to students, send out updates, and share data with approved users.

An LMS is typically accessed via a web browser and is protected by a safe sign-on method. This allows students and teachers to access classes on the go, while administrators and leaders can keep track of student progress and make adjustments. 

Importance of learning management system training- 

  • Training plays an important role in an organization’s development, from implementing organizational policies to building knowledge competency and enhancing workforce efficiency. With the advent of digitization, new learning management systems (LMS) are transforming how businesses train their internal and external workforces, including channel partners, clients, suppliers, and others.
  • When it comes to meeting the training needs of a variety of audiences, it’s critical to choose from among the best learning management systems in India and around the world.
  • Most businesses are now established as a significant investment to connect between talent growth, employee engagement, and organizational success. The main goal is to use corporate training as a strategic tool for improving overall employee efficiency, expanding company scope, and staying ahead of the competition. 
  • The ability to provide training when it is most required and with pinpoint accuracy is the essence of good training. It is difficult to keep track of any of these criteria in traditional training. Traditional training is highly reliant on becoming a one-on-one process and the physical presence of a trainer. This is problematic on two levels. First and foremost, the precision and quality with which the training is delivered (since a trainer may be inconsistent on different dates with different batches of learners). Second, rather than waiting until training is open, get trained when you need it.

Both of these problems are easily addressed by an LMS. The effectiveness and accuracy of training can be developed, validated, and evaluated. It’s saved on the LMS website, so students can access it when it’s most relevant and timely. This improves the effect of the training offered by nearly 60%!

Who needs a learning management system?

Learners – Learners use the frontend to complete the training modules that have been allocated to them. They can watch videos, participate in quests, win virtual prizes, and monitor their progress. They use forums (such as Clubs) to socialize and keep up with company news on social media.

Administrators – Administrators will push and pull content from the LMS’s backend. They also recognize awareness gaps and provide learner reports. They will produce reports on departments, completion rates, and a variety of other topics.

So what is it that the LMS companies in India have to offer?

  1. Shezartech – The company offers its clients eLearning solutions, with a focus on game-based learning, web-based learning, and mobile learning. They develop immersive and engaging strategies that assist businesses in achieving their main business goals.
  2. G- cube solution – It’s an eLearning company with a lot of experience in the LMS space. They specialize in eLearning content and technology, as well as custom eLearning content, instructional design, and consulting. Wizdom Web LMS and Wizdom Room VCR are two of the company’s other products.
  3. Zeus learning – Corporate training, content, and courseware creation, application development, and custom LMS and CMS development are all areas of expertise for the Mumbai-based firm. Additionally, they include flash application programming, animation, and art design, application and content porting, and mobile device programming.
  4. Vstacks infotech – For quite some time, the company has been involved in the eLearning and LMS landscape. The knowledge aids the organization in developing and designing immersive and engaging end-to-end LMS solutions for businesses of all sizes. The app excels not only in terms of a user interface but also in terms of features.

Why and what is centum learn pro?

Centum LearnPro® is more than a Learning Management System (LMS); it is a smart kit that combines a “learner-centric strategy” and “best-in-class eLearning technologies.” With the rivalry and businesses dealing with volatility, uncertainty, complexity, and ambiguity, it’s more important than ever to be prepared.

Is it becoming more and more expensive to attend classroom training?

You can have more than just classroom training with Centum LearnPro. It has the following benefits:

  • Value for money. 
  • Entry to information on-demand, at any time, and from any location.
  • Complete customizations are available based on your requirements.
  • Personalized Mobile App.

Do you want to ensure that your staff is continuously learning and improving?

For your staff, Centum LearnPro LMS is more than just a learning platform.

  • Custom workflows
  • Real-time analytics
  • Reliable-proven service

How can L&D strategies be more effective?

The Centum LearnPro LMS improves the efficiency of learning and development:

  • As part of a personalized kit, custom reports are available.
  • Scalable–The solution is available as a web application as well as a smartphone app (Windows, Android, and iOS).
  • Flexible–A front end that can be changed when required, reducing dependencies.

Is your employee retention and engagement even a possibility?

For your staff, our LMS becomes a smart learning partner.

  • Higher level of retention
  • Microlearning is achieved through the acquisition of nuggets of information.
  • Material is raining down on the tips of your fingers.
  • Higher level of engagement.

Once the need for an LMS has been established, the decision-makers must form a task force of key internal stakeholders to choose the best LMS. Our team of experts is always eager to assist you in making an intelligent decision.

Centum Learning has educated over 1.5 million people worldwide, including over 2700 learning and growth experts with domain experience in 21+ industry verticals. It was also named the #11 Great Places to Work® in India for 2019.

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